FAQs

Track my order

How can I track my order?


Republic of Ireland & Northern Ireland deliveries 

Orders for delivery to the Republic of Ireland and Northern Ireland are delivered next day by DPD couriers (order before 10pm Sunday to Thursday).

Please note certain large items of furniture are delivered by DHL Supply Chain*

Order tracking links are included in the 'Dunnes Stores  - Your Order is on its Way' email. DPD will also text an order tracking link on the day of delivery to the mobile phone number provided when placing your order and also send an email.  Both the text and email allows customers to reschedule their delivery, deliver to a new address or send it to the nearest DPD depot for collection.

Alternatively follow the below instructions to track your order delivery with DPD. 

  • Go to the DPD website 
  • In the 'Tracking' box enter the DPD consignment number 
  • Click the Search button and the details of your online order delivery will  be displayed.

*DHL Supply Chain Delivery of Large Furniture items

Please contact us if you need assistance regarding the delivery of a large item of furniture which is being delivered by DHL Supply Chain.

UK Deliveries

Orders for delivery to the UK are sent via Nightline Couriers and UK Mail with the exception of the following postcodes which are delivered by ParcelForce  - KA28, KA7, IV, KW, PA, PH4, GY, TR, IM, HS, ZE, JE

Order tracking links and consignment details are included in the 'Dunnes Stores  - Your Order is on its Way' email.  

Alternatively, go directly to the UK Mail website to track your order delivery 

  • Select the 'Customer Reference' radio button
  • Enter your Dunnes Stores Order Number and the UK delivery postcode 
  • Click on the 'Find your Parcel' button and the details of the current delivery status will be displayed. 
  • From this page your order delivery date can be changed or you can give instructions for the parcel to be left in a safe place or with a neighbour.

All other postal destinations

Order tracking links and parcel consignment details are included in your 'Dunnes Stores  - Your Order is on its Way' email

International orders are sent from Ireland via An Post  (track.anpost.ie) and delivered by the national postal carrier in each country.  

Please contact us  if you need any assistance tracking your order.