Candle Care And Safety


All of our candles are made to the highest quality standards, to provide you with hours of fragrant enjoyment & relaxation.

To enjoy our candles safely please read the safety directions below and refer to the safety instructions label on each candle.


Never leave a burning candle unattended.

The most important rule of candle safety is to always keep a burning candle within sight and extinguish all candles when leaving a room or before going to sleep.

Keep candles out of reach of children and pets.

Some candle scents can cause an allergic reaction and each carries a CLP warning - please refer to the label on the candle


  • Light the candle in a well-ventilated room, away from drafts or fans which can cause sooting (black marks on the glass) or rapid, uneven burning.
  • Remember to burn candles away from anything that could catch fire i.e curtains, bedding, carpets, books etc.
  • Be sure that the candleholder is placed on a stable, heat-resistant surface. Remember to protect items of furniture that the candle is placed on by using a heatproof coaster.
  • Burn regular-sized candles for 1½ to 2 hours at a time & for no more than 4 hours. Please see the safety label on your candle for more information. Burning candles for more than four hours can cause the wick to move or slant which could result in the glass becoming heated and crack.
  • Ensure that you extinguish your candle when 15mm of wax remains at the bottom of the container, keep an eye on a burning candle when the wax is low. Never burn a candle to the base of the container.
  • If using tealights always use a candleholder specifically designed for candle use.
  • Place burning candles at least 10cm apart from each other.
  • Never move a burning candle.


  • Keep the wax pool clear of wick trimmings & matches, as debris in the wax can act as a secondary wick, encouraging your candle to burn faster.
  • After extinguishing the flame with a snuffer, allow to cool to room temp before safely and carefully centre & straighten the wick.
  • If you see a flaming wick coming close to the container wall, extinguish the flame and allow to cool to room temperature and then carefully straighten and trim the wick to prevent the container from cracking
  • Keep the candle wick trimmed as long or crooked wicks can cause a high flame, trimming the wick to 1cm (once the wax has set and cooled) is the easiest way to prevent this.


Candle tunnelling is when a candle burns a tunnel through its centre, leaving a rim of hard wax called a ‘memory ring’ around the outside. Once a candle has this memory ring, it will continue to tunnel & burn that way. This can greatly reduce the life of your candle & cause you to lose the wick eventually. It can happen to any candle, regardless of its cost or quality.

For first burn allow the wax to melt to the edge of the container as this encourages an even burn.


Candle wax & fragrance can be sensitive to temperature & light.

Store candles in a cool, dry place & out of direct sunlight when not in use for long periods of time.

This will protect them from fading & discoloration, as well as helping to preserve the strength of the fragrance. Extreme cold also causes cracking & separation of candle wax

When storing candles for a long period of time they should be covered to prevent dust / debris gathering on the wax as this may cause safety issues when candle is used again.

Always read and follow the candle safety instructions sticker on your candle carefully.