Online Service Updates
We are experiencing a lot of demand presently.It is important to us to continue to support our customers who are relying on us, in these difficult times, to deliver essential products to the safety of their front door. It is equally important to us that we continue to safeguard those working “behind the scenes” in our warehouses; those who pick, pack and help send your orders safely to your door.
Thanks for your understanding and patience.
Orders and delivery
We are experiencing a lot of demand presently.
Our delivery promise is currently 2-3 days from the order date in the Republic of Ireland and Northern Ireland.
Delivery to certain EU and other international countries is currently suspended. For more information please click here
Click & Collect Orders
We have resumed our Click and Collect service for Fashion and Home. This is a free service with no minimum spend. You can expect to collect orders within 2-3 days of ordering.
Does Dunnes Stores offer home delivery of groceries?
Currently we do not offer online grocery delivery nationwide however selected stores have a home delivery service. Click here to find out more.
What if I am self-isolating or do not wish to come into contact with a delivery driver?
DPD are our delivery partner for home delivery orders in the Republic of Ireland and Northern Ireland. DPD send a delivery advisory to customers via email and text where it can be arranged for the driver to leave a parcel outside in a safe location.
For more information from DPD see https://dpd.ie/DPD-Ireland-Corona-Virus-Updates.
Should I be concerned about touching an order I have received or collected?
The HSE and UK Public Health have advised that people receiving parcels are not at risk of contracting the Covid 19 Coronavirus. In keeping with all leading expert guidelines, people are advised to wash their hands regularly.
I am self-isolating and am unable to collect my online order from the store?
If you need more time to collect your order please let us know at [email protected].