Where is My Order

Delivery Timelines - Republic of Ireland & Northern Ireland 

DPD Home Delivery

Our delivery promise is currently 7 days after order placement.

Our online orders are delivered by DPD in the Republic of Ireland and Northern Ireland.

On the day of delivery you will receive an email and text from DPD advising your delivery time slot. If this time is not convenient you can reschedule your delivery with DPD directly.

If you need to contact DPD regarding your delivery please Click here for further details or call 090 6420500 (Ireland) or for Live Chat Click here.

Your DPD tracking link will also be sent in your 'Order is Ready for Dispatch' email.

If you have your DPD order tracking number you can also track it just - Click here and then click on the chat icon and type in the word tracking into the DPD Chatbot to see parcel tracking details.

Click & Collect Store Delivery

Our delivery promise is currently 7 days after order placement.

Our Click and Collect orders are delivered to your selected store by DPD in the Republic of Ireland and Northern Ireland.

A 'Ready for Collection' email will be sent to you once the store has checked in your order, please go a Textiles till point or the Grocery Customer Service desk to collect your parcel, please present your confirmation email (either digital or printed).

Delivery of Large Items of Furniture

Please contact us if you need assistance regarding the delivery of a large item of furniture being delivered by our 2 man delivery company Etmar.

UK (excluding Northern Ireland)

Orders for delivery to UK addresses (excluding Northern Ireland) are sent via UK Royal Mail or Parcelforce and delivery normally takes 5 to 7 working days following order placement.

The UK Royal Mail tracking links are included in the 'Your Order is Ready for Dispatch' email.

Alternatively, if you have your tracking number go directly to the UK Royal Mail/Parcelforce website to track your order delivery.

Other International Deliveries

Parcel tracking links are included in your 'Your Order is Ready for Dispatch' email

International orders are sent from Ireland via the national postal company An Post and delivered by the national postal carrier in each country.

Please click here to see the expected delivery times per country.