Customer Services

Laundry Instructions

• Always check the care label prior to washing and separate linens into light and dark colours
• Wash at 40 degrees using a mild detergent
• Avoid laundering fine linens with other items, especially those containing polyester and items with heavy buttons or zips as these can damage the fabric
• Pre-treat any stains prior to washing
• Wash linens with lace or cut outs inside out
• Stretch and reshape linen from corner to corner prior to drying

TIP: The less detergent you use the better!

Drying Instructions

• Do not tumble dry
• Natural fibres will crease but there are ways you can minimise the creasing
• Dry your linen draped carefully on a clothes horse or line dry
• Iron when slightly damp

Ironing

• Always make sure to check that your steam iron is clean as mineral deposits build up and can cause brown spotting
• Iron linens while still slightly damp. Use a steam iron on a hot setting for cotton

TIP: To preserve embroidery and finishes, iron on the reverse side!

TIP: Linens with delicate lace or cut-outs should be ironed underneath a white towel or cloth!

Storage

• Natural fabrics need to breathe so it is best to store your fine linen in a cool, dry and well aired press with no exposure to sunlight
• Do not store your linen in plastic bags or boxes as this can cause yellowing

TIP: Linens stored long term should be wrapped in cotton, an old pillowcase makes a great storage bag!

Dry Cleaning

Dry-cleaning is not recommended for fine linens such as Francis Brennan the Collection.