The balance of your purchase will be added to a gift card for future use.

Any change from paper vouchers will be added to a gift card. Remaining balances less than €1.00/£1.00 will be paid in cash.

Your gift card or voucher is like cash, so please treat it carefully. Lost or stolen gift cards or vouchers will not be replaced and we accept no liability for any remaining balance.

Customers returning items in store or to the online fashion and home returns centre will see the refund returned to the physical gift card or e-gift card used to pay for the item.

Please always retain the physical gift card or e-gift card confirmation email/SMS used to purchase online or in store as any refund will go back onto these cards.

During checkout on our online fashion and home website dunnesstores.com select gift card as your payment type. When prompted, enter the card number and pin and complete your purchase. If details are entere incorrectly the gift card will lock for 8 hours and cannot be used.

Up to 5 physical or e-gift cards can be redeemed in an order.

If the total order value is less than the value of the physical or e-gift card then the balance remain on the card and can be used for future purchases(unless expired).

Keep hold of your physical gift card or e-gift card for future use

Order payment can be a combination of gift card and credit or debit card payment but unfortunately it is not possible to combine a gift card payment with PayPal.

If you sent an e-gift card to the incorrect e-mail address, you can contact our specialised customer service team by e-mail at [email protected] or by phone +353 1 5822946 or +44 800 0868129.

A customer service agent will cancel the card that was sent to the incorrect e-mail address and re-issue an e-gift card to the correct e-mail address if unused.

If there are any issues please contact our specialised customer service team, hosted by our partner BuyATab, by e-mail at [email protected] or by phone +353 1 5822946 or +44 800 0868129 or by email on [email protected].